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AI-Powered Solutions

Service Management

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  • 24/7 support through AI Powered Virtual Agents

  • Customer Requests/Case/Incident Workflow assignment &  rerouting

  • Mobility

  • Configuration Management

  • Asset Lifecycle Management

Productivity Management

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  • Organizational change management

  • Staffing and Roles strategy

  • Employee Services

Business Process
 

  • Analysis & â€‹Continuous Improvement

  • Process Enhancement and Simplification

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Business Analytics
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  • Key Performance Indicators (KPI)s

  • Reporting

  • Executive Dashboards

Governance
 

  • Strategy

  • Technical

Personas Onboarding/Offboarding
 

  • Employee

  • Provider

  • Customer

  • Partner

Data Management

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  • Privacy

  • Security

  • Master Data

  • Transactional Data

  • Knowledge Base

Enterprise Architecture simplification and consolidation

Record Management
 

  • Retention

  • Disposal 

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